Our services > Network > Operations & support
Operations &
Support
Tailored operations for tailored needs
How
Continuous monitoring, proactive management and expert resolution.
Why
Drive business growth
When
When operational demands outpace internal capabilities.
Description
Bluetree’s Operations Service is designed to address the critical challenges organizations face with managing networks, cloud environments, and cybersecurity. We offer a comprehensive, customizable, and efficient solution that ensures your infrastructure – whether network, cloud, or security – is secure, efficient, and continuously optimized.
We cater to the diverse needs of organizations ranging from those needing full-time operational management to those requiring on-demand support for complex issues. This service is crucial for businesses that rely heavily on their infrastructure but wish to offload the management complexities to focus on core activities.
Problems addressed by our service
Managing infrastructure, whether networks, cloud environments, or cybersecurity systems, involves complex and resource-intensive tasks that can overwhelm internal resources. Organizations often face the following challenges:
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High Costs and Complexity of Insourcing: Maintaining a full-time, in-house operations center is expensive and complex, requiring extensive resources for 24/7 coverage and specialized skills that are difficult to find and retain.
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Loss of Control and Quality in Outsourcing: Traditional outsourcing often leads to reduced control over operations, with service providers focusing more on profitability than on customized, proactive management tailored to business needs.
Why Bluetree
Bluetree offers a modular approach to operations management, allowing organizations to select exactly which services they need while controlling how much of their operations – whether network, cloud, or cybersecurity – they wish to manage internally versus outsource to us. This flexibility ensures that each solution is perfectly tailored to meet the specific needs and budget constraints of our clients.
Modular and Customizable Services
Choose only the services you need, control your level of involvement, and decide which activities are handled internally versus by Bluetree.
Transparent and Collaborative Approach
Maintain full visibility and control over your infrastructure operations with our transparent service model.
Expertise and Advanced Technology
Access to highly skilled professionals and proprietary technology ensures top-tier service and efficient operations management
Proactive and Continuous Improvement
Our services go beyond just maintaining operations; we focus on continuous improvement and proactive problem resolution.
Certifications
We adhere to the highest standards of quality and security, with ISO 9001:2015 and ISO/IEC 27001:2022 certifications ensuring reliable service.
Service components
Core services
Infrastructure Monitoring, Maintenance, and Lifecycle Management
We provide continuous, encrypted monitoring using Bluetree’s remote servers and on-site agents to detect and address issues across networks, cloud environments, and security systems before they impact operations.
Our monitoring includes real-time alerts for system health, security threats, and performance issues. Routine maintenance and lifecycle management – including end-of-life (EOX) notifications, license renewals, and software updates – are performed under a fixed monthly fee, ensuring all systems remain compliant and up-to-date.
Incident and Change Management
Our expert team rapidly addresses incidents or required changes within your infrastructure – whether network, cloud, or security. We provide root cause analysis, corrective actions, and timely adjustments to minimize downtime and ensure business continuity.
Access to Bluetree's Network Operations Center
Gain full access to Bluetree’s NOC, where our specialized team continuously monitors your infrastructure and provides proactive support. The NOC ensures issues are swiftly identified and resolved, maintaining the optimal performance of your systems.
On-Demand services
Professional Services
Our on-demand service provides expert guidance and support for projects requiring change management, strategic advice, or technical adjustments. Whether your organization is undergoing infrastructure upgrades, cloud migrations, or security transformations, we ensure you have the right expertise on hand without the need for full-time resources.
Contingency Support
Designed for organizations with in-house teams, our contingency service offers flexible, incident-based support for handling unexpected or complex issues. This service allows businesses to access specialized expertise when needed without the cost of full-time specialists.
Call-Out Onsite Support
For critical issues that cannot be solved remotely, our onsite support provides fast, expert intervention. We dispatch specialists to your location to resolve problems, minimizing operational downtime and ensuring your business continues running smoothly.
Benefits
Enhanced Efficiency and Security
Our services optimize performance and fortify security across networks, cloud systems, and cybersecurity infrastructures, helping businesses avoid disruptions and protect sensitive data.
Cost Management
We offer flexible pricing models, allowing businesses to predict and control expenses through fixed monthly fees or per-incident charges.
Access to Expertise
Clients benefit from continuous or on-demand access to specialized expertise, enhancing their ability to manage complex environments across network, cloud, and security operations.
Flexibility and Scalability
Services are tailored to your specific needs, allowing you to scale as your business grows or adjust when requirements change, without the burden of additional overhead.
By offering a balanced combination of core services and on-demand flexibility, Bluetree’s Operations Service provides everything you need to manage, maintain, and optimize your infrastructure. Whether your focus is on networks, cloud environments, or cybersecurity, our services ensure your operations are always running at peak efficiency, allowing your business to thrive.
Want to learn more?
At Bluetree, we pride ourselves on our award-winning technological excellence.
Get in touch today
hello@bluetree.no
Want to learn more?
Get in touch today
hello@bluetree.no
At BlueTree, we pride ourselves on our award-winning technological excellence.
FAQ
What Does The Network Operations Service Include?
Bluetree’s Network Operations Service includes comprehensive management, monitoring, and maintenance of your network, ensuring optimized performance, enhanced security, and continuous improvement.
How Do Bluetree Monitor Network Performance?
We use an advanced monitoring and automation tool that provides real-time insights and automated adjustments to ensure seamless and secure network operation.
How Does Bluetree Enhance Overall IT Efficiency?
We automate routine tasks and conduct proactive maintenance to free up your IT resources, allowing focus on strategic initiatives.
What Sets Bluetree’s Network Operations Service Apart?
Our unique blend of cutting-edge technology and dedicated expertise ensures unparalleled network performance, security, and operational excellence, positioning your business for sustained growth and success.
How do you ensure the security and integrity of our network during monitoring and maintenance activities?
We deploy industry-leading security protocols and tools during all monitoring and maintenance activities. Regular audits and adherence to best practices further ensure the safety and integrity of your network.
In The Event Of A Network Issue, What Is The Typical Response Time?
Our operations center is alerted immediately when an issue is detected. We prioritize critical issues, aiming for response times that are typically within minutes for urgent matters. This depends on the SLA. We offer 24/7/365 SLAs for the toughest business requirements.
We’d love to be your partner
At Bluetree, we pride ourselves on our award-winning technological excellence.
Get in touch today
hello@bluetree.no
We’d love to be your partner
At BlueTree, we pride ourselves on our award-winning technological excellence.
Get in touch today
hello@bluetree.no